How we collect, use, and protect your personal information.
Summary: Splashtastic Swim School only collects the information needed to enroll your child in classes, communicate with you about their schedule and payments, and keep our staff in contact with you in emergencies. We never sell or rent your personal information — including your mobile phone number — to third parties for marketing purposes.
Splashtastic Swim School is a swim instruction business located at 2472 Emerald Bay Drive, Brentwood, CA 94513, USA. This privacy policy applies to information collected through our website at account.splashtasticswimschool.com, in person at our facility, and by phone or email when communicating with our staff.
When you create a family account with us, we collect:
We use the information you provide for the following purposes only:
If you opt in to SMS during registration, Splashtastic Swim School sends you transactional text messages about your child's enrollment — class reminders, schedule changes, payment alerts, and account-security verification codes. The following terms apply to our SMS program:
Full SMS terms are available on our SMS Terms & Conditions page.
We do not sell, rent, or trade your personal information. We share information only with the following service providers, and only as needed to operate the business:
Mobile phone numbers and SMS opt-in data are not shared with any third party other than Twilio for the sole purpose of message delivery. SMS consent collected through our registration form is used only for the messages described in our SMS Terms & Conditions.
Our service is directed at parents and guardians who enroll children in swim lessons. We collect information about children (such as their name, date of birth, and medical notes relevant to their safety in the pool) only from a parent or guardian acting on the child's behalf. We do not knowingly collect information directly from children under 13, and our website is not intended to be used by children.
Parents may review, update, or request deletion of their child's information at any time by emailing splashtastic.brentwood@gmail.com.
We keep your account active as long as you have a family record with us. After you formally close your account, we keep limited records (such as transaction history) for the period required by tax and accounting regulations (typically 7 years in the United States). You may request deletion of all non-required records at any time.
You have the right to:
To exercise any of these rights, email us at splashtastic.brentwood@gmail.com.
We use industry-standard security practices to protect your information, including encrypted connections (HTTPS) for all web traffic, encrypted storage of sensitive data, salted password hashing, and access controls limiting which staff can view family records. No system is perfectly secure, but we take protection seriously.
We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. If we make material changes, we will notify active account holders by email.
If you have questions about this privacy policy or how we handle your information, contact us at: